FAQ

All prices on the website are in Canadian Dollars (CAD)


In stock items are shipped out within 5 working days from Montréal, Quebec via Canada Post unless stated otherwise. Local pick-up available as an option at check-out: type in PICKUP as discount code. Lead time for made-to-order items is specified in its respective post.

You are responsible for any possible customs, duty and taxes your country may charge.


Satisfaction guaranteed! Contact me within 14 days to arrange a return or exchange.  Item must be like-new and unaltered un anyway. However, you would be asked to cover the additional shipping cost.

We make sure your item is well packaged. If it arrives damaged in anyway, please contact me asap to arrange an exchange. 


Ceramics are microwave + dishwasher and food safe. Hand-washing is recommended for optimal care.

Unglazed surfaces may show stains over time. Lightly scrub with warm water and baking soda.

Small cracks may appear over time. This is a common feature with porcelain, and remains safe to use.

If your PMS piece breaks, I'm sorry to hear! Please contact me and I will be happy to give you a discount code for 25% off a piece of similar value.


The gorgeous ceramic studio you see in the photos is Les Faiseurs in Montreal's Little Italy. You can add them on instagram @LesFaiseurs or visit their website to sign up for pottery or hand building classes! You can also stop by for a coffee as it is equally a great coffee shop. 


Interesting in stocking my work? Send me an e-mail: bonjour@pasmonstyle.com