FAQs & Policy

All prices on the website are in Canadian Dollars (CAD)


  • Shipping

In stock items are shipped out within 5 working days from Montréal, Quebec via Canada Post unless it’s clearly marked as a pre-order. Local pick-up available as an option at check-out: type in PICKUP as discount code. Lead time for made-to-order items is specified in its respective post.

You are responsible for any possible customs, duty and taxes your country may charge.


  • Returns + Exchanges

Satisfaction guaranteed! Contact me within 14 days to arrange a return or exchange.  Item must be like-new and unaltered in anyway. However, you would be asked to cover the additional shipping cost.

We make sure your item is well-packaged. If it arrives damaged in anyway, please contact me asap to arrange an exchange. 


  • Ceramics

Ceramics are microwave + dishwasher and food safe. Hand-washing is recommended for optimal care.

Unglazed surfaces may show stains over time. Lightly scrub with warm water and baking soda.

If your PMS piece breaks, I'm sorry to hear!! Please contact me and I will be happy to give you a discount code for 20% off a piece of similar value.